Managed IT · Deerfield & the North Shore
Resourceful Data is the managed IT, support and security team for small and mid-sized businesses in Deerfield and across Chicago’s North Shore. We watch the systems, fix the problems and plan what’s next — so your people can get on with their work.
How support feels
Every request becomes a tracked ticket, goes straight to a technician who knows your setup, and is closed only when the person who asked confirms it’s fixed. No call centers, no runaround.
Services
Thirteen services, one accountable team. Start with a single project or hand us the whole thing — every service has its own page with exactly what’s included.
One flat monthly plan that covers support, monitoring, patching and planning for every device and user.
Friendly, fast remote support for everyday problems — passwords, printers, email, software and slow computers.
Local technicians at your office for installs, moves, hardware problems and anything that needs hands on site.
Layered protection for email, devices, accounts and data — plus the training that stops most attacks at the inbox.
Move files, servers and apps to the cloud with a clear plan — and manage them properly once they're there.
Setup, migration, licensing and security for Microsoft 365, Outlook, Teams, SharePoint and OneDrive.
Tested backups for servers, PCs and Microsoft 365, with a clear plan to be back in business after any disaster.
Firewalls, switches, cabling and business Wi-Fi designed, installed and monitored for speed and security.
Strategic technology planning, budgets and roadmaps from a virtual CIO who understands your business goals.
Technology controls and documentation for HIPAA, PCI DSS, FTC Safeguards and cyber-insurance requirements.
Organize, protect and use your business data — databases, integrations, migrations and clear reporting dashboards.
Modern cloud phone systems with desk phones, mobile apps, auto-attendants and Teams calling.
Business-grade laptops, desktops and peripherals sourced, configured, tracked and retired securely.
Proactive monitoring
Monitoring agents check every server, laptop, firewall and backup around the clock. When something drifts, we fix it — often before anyone in your office notices.
Managed IT plans
For small teams that need reliable support. Every plan is a flat monthly fee per user, quoted after your free assessment.
Bar length shows relative depth of coverage within our plans. Exact scope is confirmed in writing.
Bar length shows relative depth of coverage within our plans. Exact scope is confirmed in writing.
Bar length shows relative depth of coverage within our plans. Exact scope is confirmed in writing.
Getting started
Most businesses are fully onboarded in two to four weeks. Nothing is switched off until its replacement is tested.
A free audit of your devices, accounts, network, backups and security, with a written summary and priorities.
We deploy monitoring, fix urgent risks, enable MFA and backups, and document everything in one place.
Day-to-day support and maintenance, plus quarterly reviews that turn trends into a practical roadmap.
Industries
Regulations, software and daily rhythms differ by industry. We bring the checklists and experience that fit yours. All industries
HIPAA-aligned security, reliable practice-management systems, imaging workstations and front-desk support that keeps patients moving.
Confidential document management, secure remote access, case-management software support and email protection for client communications.
FTC Safeguards Rule controls, tax-season readiness, secure client portals and dependable backups for sensitive financial data.
Client stories
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Local & on site
Remote support handles most requests in minutes. When something needs hands on site, our technicians are nearby — from Lake Forest to Glenview and into Chicago.
Our office is at 15 Parkway North Blvd Apt 225, Deerfield, IL 60015. We support businesses remotely anywhere in the US and on site across Deerfield, the North Shore and the northern Chicago suburbs.
Most of our clients have between 5 and 150 employees. We also support solo professionals with sensitive data and larger organizations that need co-managed IT.
Managed plans are a flat fee per user per month, based on the coverage level you choose. Projects are quoted at a fixed price, and occasional support is available in prepaid hour blocks.
Our response target is 15 minutes for business-down emergencies and one business hour for high-priority issues during business hours. Plans with after-hours coverage include on-call escalation.
Free IT assessment
A free, no-pressure assessment of your devices, accounts, backups and security — with a written summary you keep either way.