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Resourceful DataMANAGED IT · DEERFIELDGet support

Managed IT plans

One flat fee. No surprise invoices.

Every plan is priced per user, per month, and quoted in writing after a free assessment. Pick the coverage that fits today and move up as you grow.

Essentials

For small teams that need reliable support

Per user, per month · quoted after assessment

  • Remote help desk: Business hours
  • 24/7 monitoring & patching: Included
  • Endpoint security (EDR): Included
  • Microsoft 365 management: Basic
  • Backup monitoring: Workstations
  • On-site visits: Billed hourly
  • Strategy & vCIO: Annual review

Complete

Most popular

Our most popular fully managed plan

Per user, per month · quoted after assessment

  • Remote help desk: Unlimited, business hours
  • 24/7 monitoring & patching: Included
  • Endpoint security (EDR): Included
  • Microsoft 365 management: Full + backup
  • Backup monitoring: Servers + 365
  • On-site visits: Included, scheduled
  • Strategy & vCIO: Quarterly reviews

Secure+

For regulated and security-sensitive businesses

Per user, per month · quoted after assessment

  • Remote help desk: Unlimited + after-hours escalation
  • 24/7 monitoring & patching: Included
  • Endpoint security (EDR): With 24/7 threat response
  • Microsoft 365 management: Full + hardening + backup
  • Backup monitoring: All systems + restore tests
  • On-site visits: Included + urgent dispatch
  • Strategy & vCIO: Quarterly + compliance program

Managed IT plans

See the depth of each plan.

For small teams that need reliable support. Every plan is a flat monthly fee per user, quoted after your free assessment.

EssentialsCoverage depth
Remote help desk
24/7 monitoring & patching
Endpoint security (EDR)
Microsoft 365 management
Backup monitoring
On-site visits
Strategy & vCIO

Bar length shows relative depth of coverage within our plans. Exact scope is confirmed in writing.

CompleteCoverage depth
Remote help desk
24/7 monitoring & patching
Endpoint security (EDR)
Microsoft 365 management
Backup monitoring
On-site visits
Strategy & vCIO

Bar length shows relative depth of coverage within our plans. Exact scope is confirmed in writing.

Secure+Coverage depth
Remote help desk
24/7 monitoring & patching
Endpoint security (EDR)
Microsoft 365 management
Backup monitoring
On-site visits
Strategy & vCIO

Bar length shows relative depth of coverage within our plans. Exact scope is confirmed in writing.

Compare plans in detail

Other ways to work with us

Not ready for a full plan?

CO-MANAGED

Co-managed IT

Keep your internal IT person and give them our tools, 24/7 monitoring, security stack and backup for vacations and big projects.

PROJECTS

Fixed-price projects

Office moves, Microsoft 365 migrations, network upgrades and server replacements, scoped and priced up front.

BLOCK HOURS

Prepaid support hours

Occasional help for very small offices, billed against a prepaid block of hours with clear reporting.

Plan questions

Pricing and contracts.

How does pricing work?

Managed plans are a flat fee per user per month, based on the coverage level you choose. Projects are quoted at a fixed price, and occasional support is available in prepaid hour blocks.

How long does onboarding take?

Most businesses are fully onboarded in two to four weeks: assessment, documentation, tool deployment and fixing urgent findings.

Can you work with our existing IT person?

Yes. Co-managed IT gives your internal staff our tools, monitoring, security stack and extra hands without replacing anyone.

Do you require a long-term contract?

After a 90-day onboarding period, standard managed agreements are month-to-month with 30 days' notice.

What happens if we leave?

We hand over all documentation, passwords and admin access in an orderly way. Your data and accounts always belong to you.

Free IT assessment

Get a fixed quote for your team.

Tell us how many people and devices you have. After a free assessment you’ll receive a written, all-in monthly price.